Sales Support Representative (Temporary Position)

Description du poste


Reporting to the Sales Support Group Manager, the Sales Support Group Representative will provide world-class service to our customers and support all internal departments with customer relations for a minimum temporary period of six (6) months, with possibility for extension.

Profil du poste


Core duties and responsibilities include the following. Other duties may be assigned:

• Provide all customers with excellent customer service.

• Answer customer calls and assist customers with orders, questions, and warranty claims. Educate customers on products and company policies as needed.

• Build and maintain customer relationships.

• Make outbound sales calls.

• Perform customer order entry.

• Monitor customer credit risk. If a customer is high risk, notify the credit department before entering a new order.

• Evaluate and process all manufacturer defect and six-month outsole warranty claims.

• Inform manager of any escalating customer complaints.

• Inform manager of any new or unusual defects in products.

• Communicate with and support all departments.

• Collaborate with other sales support representatives to ensure the efficiency of the department.

• Collaborate with all other department representatives to ensure the efficiency of the company.

• Process customer sales credits, returns, and maintain approval records.

• Authorize credit card payments for appropriate customers.

Type de contrat :
Rémunération : € - €
Périodicité :
Ville (CP) : (Louisville)
Date de l'offre : 19/03/2024
Référence : SSR-TMP

Coordonnées de l'agence :
Lynda Anderson

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